Privacy Policy | Ruben Restrepo Law

Effective Date: January 8, 2025

This Privacy Policy ("Policy") governs the manner in which Ruben Restrepo Law ("we," "us," "our") collects, uses, maintains, and discloses information collected from users ("User" or "you") of the website located at www.restrepodwilawyer.com (the "Site"). By accessing or using our Site, you signify your acceptance of this Policy. If you do not agree with this Policy, please do not use our Site.

1. Information We Collect

We may collect and process the following categories of information:

Personal Identification Information: This includes, but is not limited to, your full name, email address, phone number, and any other information you provide when submitting consultation forms or other inquiries through the Site.
Payment Information: Where applicable, we may collect billing and payment details for processing payments.
IP Address and Browsing Information: We may collect your IP address and browsing behavior for analytics and research purposes, particularly in relation to direct marketing.
SMS Communication Data: If you opt-in to receive SMS communications, we may collect and store your phone number, as well as message logs and preferences.

When you subscribe to our text message campaign, we collect the following personal information

Phone Number: To send you text messages regarding our business events and promotions.

Email Address: For communication related to our text message campaign and other updates.

Name: To personalize our communications with you.

2. How We Use Collected Information

We collect and utilize information for the following purposes:

To provide and improve our legal services.
To respond to inquiries and requests you make through our contact channels.
To process payments and maintain transactional records.
To send promotional content, newsletters, or updates to Users who have opted to receive such communications.
To send you text messages about upcoming events, promotions, and other business-related updates.
To improve our communication and ensure that the information we provide is relevant to you.
To facilitate SMS communications regarding appointments, reminders, case updates, or promotional offers, in compliance with the Federal Trade Commission (FTC) regulations and the Telephone Consumer Protection Act (TCPA).
To analyze site usage and improve user experience.

3. Consent for SMS Messaging

By providing your phone number and expressly consenting to receive SMS messages, you authorize us to send you transactional and promotional messages via SMS. Consent to receive SMS messages is not a condition for engaging our services. You may opt out of receiving SMS messages at any time by replying with the word "STOP" or contacting us directly at 713-714-7330. Standard message and data rates may apply.

We ensure that all SMS communications comply with applicable laws and regulations, including the FTC regulations, the TCPA, and other governing bodies. We will not share your phone number with third parties without your explicit consent unless required by law.

4. Data Retention

We will retain personal information, including data submitted through consultation forms, for a period of one (1) year from the date of submission, unless a longer retention period is required or permitted by law. SMS logs will also be retained in compliance with applicable laws.

5. Sharing Your Information

We will not sell, rent, or lease your personal information to third parties. Information may only be shared:

With your explicit consent.
To comply with legal obligations or government requests.
To enforce our terms and conditions or protect the rights, property, or safety of Ruben Restrepo Law, our Users, or others.
SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.

6. Use of Testimonials and Images

By submitting testimonials or providing any images, you grant us the irrevocable right to use such testimonials and images, in whole or in part, at our sole discretion, for promotional and marketing purposes, including but not limited to publication on our Site, social media platforms, and other marketing materials. If you wish to withdraw consent for the use of your testimonial or image, please contact us at ruben@restrepodwilawyer.com, and we will make reasonable efforts to accommodate your request.

7. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies in the future to enhance your experience on our Site. These technologies allow us to collect non-personal identification information such as browser type, operating system, and browsing behavior. You will be notified about our use of cookies, and you may manage your preferences through your browser settings.

8. Newsletter Subscription

Users may voluntarily subscribe to our newsletter by providing their email address. You may opt out of receiving newsletters at any time by following the unsubscribe link in our emails or contacting us directly.

9. Data Security

We adopt appropriate data collection, storage, and processing practices and implement security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

10. Changes to This Privacy Policy

We reserve the right to update this Policy at any time. When we do, we will revise the effective date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

11. Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with us, please contact us at:

Ruben Restrepo Law
713-714-7330
ruben@restrepodwilawyer.com
www.restrepodwilawyer.com